GENERAL TERMS & CONDITIONS

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GENERAL TERMS & CONDITIONS

Valid for consumers placing orders in the online shop

By ordering items in our online shop you agree to the following terms & conditions

1. General
Subsequent regulations are valid for all contracts, deliveries and other services. Divergent conditions are not applicable; we object explicitly. All side agreements require our written consent.

2. Orders
The product range offered in the Wristbanditz online shop is an invitation to the customer to submit a purchase offer toward the company studio stf e.U. (owner of the brand „Wristbanditz” and hereinafter referred to as “Wristbanditz”) under the conditions specified in the Wristbanditz online shop. All prices quoted are in Euros and include the legal VAT. The presentation of products in the online shop is not a legally binding offer, it is a non-binding online catalog. By clicking the “Place order” button, you place a binding order for the goods placed in the shopping cart. The confirmation of the receipt of the order follows immediately after sending the order. We can accept your order by sending an order confirmation by email or by delivering the goods within five days. In particular, Wristbanditz reserves the right to refuse the offer if an item is not available, if your credit card check is not successful or if there are other legitimate problems with your ability to pay. If Wristbanditz cannot fulfill an order, Wristbanditz will inform you as soon as possible. We accept orders in the scale of common household quantities.

A note: the goods shown on the website have been digitally photographed. There may be slight deviations from the presentation of the products and the reality; such differences do not constitute a defect of the ordered goods.

After you have sent the order to us by clicking the “complete order” button and your payment details have been successfully approved, you will receive an order confirmation including all given information via the specified e-mail address, which you can also print out for your files.

3. Delivery and shipping costs
We deliver to the following countries: Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Czech Republic, Hungary, Cyprus, Switzerland, UK.

Shipping costs: 

Shipping within Austria is free of charge.

Shipping to Germany: € 4.00.

Shipping to Belgium, Luxembourg, Netherlands, Switzerland: € 6.00.

Shipping to Denmark, France, Italy, Croatia, Poland, UK: € 9.00.

Shipping to Slovakia, Slovenia, Czech Republic, Hungary: € 8.00.

The delivery is fulfilled by Österreichische Post AG or DPDgroup.

The delivery time takes 3 to 5 days from the time of the handover to the shipping service provider. If the items delivered show obvious material or manufacturing defects, including transport damage, please report such defects to us immediately.

4. Payment
You can choose to pay for the goods by direct transfer (Klarna), credit card (Visa or MasterCard) or PayPal.

If you pay by credit card, your account will be debited when the order is completed.

If you are in delay of payment, Wristbanditz is entitled to demand reminder fees and default interest in the legally permissible amount and, if applicable, additional processing costs.

In the event of a negative result of the address and credit check, we reserve the right to allow certain payment methods only.

5. Reservation of title
The goods remain the property of studio stf e.U. (Wristbanditz) until they have been paid for in full.

6. Right of withdrawal
For our customers who are consumers, the special provisions of the Consumer Protection Act  (Konsumentenschutzgesetz KSchG) apply. In particular, consumers are entitled in accordance with § 5e KSchG to withdraw from the contracts concluded with us via our website within a period of 14 days, unless one of the exceptions to the right of withdrawal according to § 5f KSchG applies. The current version of the KSchG can be found at www.ris.gv.at. It is sufficient if the declaration of withdrawal is sent within the deadline. For contracts relating to the delivery of goods, the withdrawal period starts on the day the goods are received by the consumer. In the event of withdrawal, the purchase price will be reimbursed in full or in part, concurrently with the return of the goods received by the customer. In case the goods are not returned to us in an unused and resalable condition and in their original packaging, compensation for their value may be demanded.

In the event of a declaration of withdrawal please write a notification email to hello@wristbanditz.com first. We will send you further instructions.

Consequences of withdrawal

In the event of a valid withdrawal, the mutually received goods and services must be returned and any benefits (e.g. interest) released. If you cannot return the received goods and services in whole or in part, or if you can only return it in a deteriorated condition, you may have to compensate us for the value. This does not apply to the return of goods if the deterioration of the item is attributed to its inspection – as it would have been possible in a shop. You can avoid the obligation to pay compensation for a deterioration caused by the use of the item by not using the item as if you were your property and by refraining from anything that could impair its value. Obligations to reimburse payments must be fulfilled within 30 days. The period starts as soon as you send your declaration of withdrawal, for us with their receipt.

The consumer bears the costs of the return shipment. Wristbanditz is not responsible for this expense. The consumer is responsible for the insured shipping of the goods to Wristbanditz, 1060 Vienna.

7. Data protection
You can find the person responsible for data processing on the data protection site.

All personal data is treated with confidentiality and your interests requiring protection are strictly taken into account in accordance with legal requirements.

In case you have registered during the checkout, you can look into your order history in our customer login area.

The data necessary for the business transaction are saved and passed on to affiliated companies or service partners as part of fulfilling the order processing.

We use the data you provide to fulfill and process your order.

8. Disclaimer for external links
Where Wristbanditz pages contain links to other pages on the Internet, Wristbanditz expressly declares that it has no influence on the design and content of the linked pages. Wristbanditz hereby explicitly distances itself from all content on all linked third-party sites. This declaration applies to all links shown and to all contents of the pages to which links lead

9. Other
Austrian law applies to all contracts and agreements between the customer and Wristbanditz, excluding the UN sales law.

The place of jurisdiction for any disputes is Vienna or the place of jurisdiction provided by the statutory provisions.